Shipping policy

Shipping Policy
• Orders will be shipped once processing and assembly are complete
• Shipping timelines vary based on product availability and destination
• Tracking information will be provided once your order ships
• Aether Night Systems is not responsible for delays caused by carriers
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Returns & Refunds
Due to the nature of night vision devices:
• All sales are final unless the product is defective or damaged upon arrival
• If an issue is present, customers must contact us within 48 hours of delivery
• Approved returns must be in original condition and packaging
If a return is accepted, we will provide instructions for inspection and resolution.
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Warranty & Support
We stand behind our products.
• Warranty coverage varies by component and manufacturer
• Specific warranty details will be provided with your purchase
• We will assist in facilitating warranty claims when applicable
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Chargebacks & Disputes
We encourage customers to contact us directly to resolve any issues.
• Unauthorized chargebacks may result in order cancellation and/or refusal of future service
• We reserve the right to provide documentation to payment processors to dispute invalid claims
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Compliance & Legal Use
By purchasing from Aether Night Systems, you agree:
• To comply with all applicable local, state, and federal laws
• That you are legally allowed to own night vision devices in your jurisdiction
• Not to export controlled items in violation of U.S. export laws (including ITAR regulations, where applicable)
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Limitation of Liability
Aether Night Systems is not liable for:
• Misuse or improper handling of products
• Indirect, incidental, or consequential damages
• Any damages arising from use or inability to use our products
All products are intended for lawful purposes only.
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Contact
For any billing questions or support inquiries, please contact us directly. We are committed to providing clear communication and timely assistance.